Phrazer Features

For the patient the MRM is their direct link to care staff. A patient in the "waiting room" is connected to their nurse, doctor and staff. This is a paradigm shift in service capability and patient experience. From alone and scared to connected and productive. The patient can receive realtime feedback from staff as well and request immediate personal assistance as needed. This is a total new, massively beneficial and greatly appreciated solution that is available immediately.

Staff receives constant training policy and procedure and new initiatives. It is difficult to be busy with patients and constantly aware of process and requirements. With the MRM staff is always aware of the patient and gets notification of process and policy in realtime at the time of relevance. Staff also received key information about their patients so that they are more aware and prepared for their conversations. The MRM assures that patients are ready for staff with the mundane process complete and meaningful exchanges cued.

The patients become full time equivalent staff as they are able to automatically author their own chart and engage their own patient education, consents and navigation. The MRM provides custom engagements and discharges and also creates the print material desired.

The MRM opens new horizons in process improvement with multiple avenues to control processes. Further, the MRM finally enable the elimination of point solutions and consolidation of resources. Eliminate scribes, translators, survey tools, paper, magazines, TVs and more. The clearing of superfluous staff and tools and focus on efficient operations via the MRM attains immediate economic benefit and streamlining.